Orders & delivery
How much is shipping?
Shipping is free on every order.
How long does delivery take?
Orders are fulfilled locally and delivered within 3 business days in the markets we serve.
Which currency will I see?
The store selects a fixed local price based on your location. You can change currency manually at any time.
Returns
What is the return window?
Eligible products may be returned within 30 days after delivery. Contact us before sending a return.
Products
How should I choose the right product?
Check the dimensions, intended use and care information on each product page. Supervise your pet during first use.